Terms and Conditions for SettleDown Under

Effective Date: 24/11/2025

Website: settledownunder.com.au

Business: SettleDown Under (ABN 67 122 985 147)

These Terms and Conditions outline how you may use our website and services. By accessing or using our site, you agree to follow these terms. Please read them carefully.

1. About Our Services

SettleDown Under provides settlement advisory, coaching, and mentorship services for new migrants and international students moving to Australia. Our services include guidance on settlement steps, job readiness support, and general advice to help you build confidence and integrate into life in Australia.

Our services do not replace:

  • Legal advice

  • Immigration, visa, or registered migration agent services

  • Financial or professional counselling

You are responsible for seeking specialist advice where needed.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Copy or reproduce our content without permission

  • Misuse forms, contact channels, or booking systems

  • Attempt to disrupt or damage the website

All content on our website is owned by SettleDown Under and protected by copyright laws.

3. Booking and Payments

3.1 Booking consultations

When booking a consultation or service:

  • You must provide accurate and complete information

  • You are responsible for ensuring you attend the scheduled session

  • We will send you a confirmation email with appointment details

3.2 Payment terms

Full payment is required at the time of booking unless otherwise agreed. Payments are non-refundable unless covered under our Refund Policy (available upon request).

4. Cancellations and Rescheduling

You may reschedule your session if you provide at least 24 hours’ notice. If you cancel with less than 24 hours’ notice or do not attend your appointment, the session fee may be forfeited.

If we need to cancel or change a session, we will notify you as soon as possible and offer a new time.

5. No Guarantees of Outcomes

We provide guidance, coaching, and support based on our experience and expertise. However, we cannot guarantee:

  • Employment outcomes

  • Visa outcomes

  • Housing availability

  • Any specific settlement results

Your progress depends on many factors, including your own actions, circumstances, and external conditions.

6. Accuracy of Information

While we aim to provide accurate and up to date information, the settlement landscape changes regularly. We do not accept responsibility for decisions made based on information on this website or provided during sessions without further verification.

7. Limitation of Liability

To the maximum extent allowed by law, SettleDown Under is not responsible for any loss, damage, or costs resulting from:

  • Use of our website

  • Use of our services

  • Delays, errors, or interruptions

  • Decisions you make based on our guidance

This includes indirect or consequential loss.

We deliver our services with reasonable care and skill, and we always act in good faith.

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the privacy practices set out in our Privacy Policy.

9. Third Party Links

Our website may include links to external websites that we do not control. We are not responsible for the content, accuracy, or privacy practices of those sites.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website means you accept the updated terms.

11. Contact Us

If you have any questions about these Terms and Conditions, you can contact us at:

SettleDown Under

Email: settledownunderau@gmail.com

Phone: +61 433 875 522

Website: settledownunder.com.au